For my first Ford vehicle, it definitely is not a good experience. Talk about leaving someone with no options. Now that the vehicle is torn apart in their shop, they want me to pay out of pocket or call insurance. Apparently even with the FX4 package the vehicle shouldn't be taken off-road. I have been down dirt roads with normal water levels from rain but nothing excessive. They asked if I have been off-road with the vehicle. Apparently I am an idiot that would do this to my daily driver. The technician at the dealership stated that I must have drove into a river as water would be almost up to the drivers window for it to leak through the vent. Technician stated that some water was in the pan. So they ordered a torque converter and removed the transmission pan. Dealer thought the issue was the front right hub assembly but that did not solve the issue. Vibration occurred when entering expressway above 55 mph under light / medium throttle. Took vehicle to dealer for oil change and to investigate vibration issue on Nov 9th.
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